top of page

Customer Service

Welcome to our website www.ulasfashions.com Please review carefully following basic rules that govern your use of our Site (the "Agreement"). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.

 

User Restrictions

By accepting these Terms of Use through your use of the Site(s), you certify that you are 18 years of age or older. If you are under the age of 18 but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. Ulasfashions.com does not knowingly collect personal information about children under the age of 13 without prior parental consent. Children under the age of 13 may not use this Site other than for browsing, and parents or legal guardians may not agree to these Terms of Use on their behalf. If you are a parent or legal guardian agreeing to these Terms of Use for the benefit of a child between the ages of 13 and 18, be advised that you are fully responsible for his or her use of this Site, including all financial charges and legal liability that he or she may incur.

If you do not agree to (or cannot comply with) any of these terms and conditions, do not use this Site(s). All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these Terms of Use. By confirming your pur



Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.



Pricing and Content Information

Ulasfashions.com strives to provide accurate pricing information, pricing or typographical errors may occur. Ulasfashions.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, Ulasfashions.com reserves the right, at Ulasfashions.com sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, Ulasfashions.com may, at Ulasfashions.com discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We do our best to provide you with great values on the Site(s) as well as in our stores. However, sometimes a price online does not match the price in a store. In our effort to be the lowest price provider, store pricing will sometimes differ from online prices. Our stores do not honor Internet pricing or competitor advertisements.​

Ulasfashions.com does not price match with any other online or offline retailer. We strive to maintain highly competitive prices and review them regularly.

Merchandise Content: Ulasfashions.com attempts to be accurate in its product descriptions. However, Ulasfashions.com does not warrant that product descriptions or other Content of this Site is accurate, complete, reliable, current, or error-free. If you find a product is not as described, your sole remedy is to return it in unused condition, undamaged condition and in original packaging with packing reciept. Please see our Return Policy.

Color:  We have done our best to display as accurately as possible the colors of the products shown on our Site(s). However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Objectionable Content: You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that Ulasfashions.com and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable.



Quantity Limits and Dealer Sales

Ulasfashions.com reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. Ulasfashions.com also reserves the right, at our sole discretion, to prohibit sales to dealers or resellers. For purposes of these Terms of Use, reselling shall be defined as purchasing or intending to purchase any product(s) from Ulasfashions.com for the purpose of engaging in a commercial sale of that same product(s) with a third party. For resilling and affiliate programs please visit Ulasfashions.com which is our Wholesale division.



User Reviews, Feedback, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Ulasfashions.com on or through this Site(s), by e-mail or telephone, or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") you grant  Ulasfashion.com and Ulasfashion.ca a royalty-free, irrevocable, transferable right and license to use the Comments however  Ulasfashions.com desires, including without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.

Ulasfashions.com will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Ulasfashions.com and is and shall be under no obligation

(1) to maintain any Comments in confidence;

(2) to pay to user any compensation for any Comments; or

(3) to respond to any user Comments.

You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".



Returns & Exchanges

We want you to love your new purchase!

But if are not completely satisfied with your online purchase you may apply for a "Return" or exchange , with in 14 days of of receiving your shipment via mail. Shipping and handling charges will not be refunded*. Please see the list of Non-returnable and returnable items.


*If the return or exchange is on behalf of our mistake and as long as the item is still in its original packaging, unopened, unworn it may qualify for an exchange as long as the item is still in stock, if it is not available we will refund your money upon receiving the item(s). Please contact us for shipping refunds.

**All returns and exchanges are subject to our inspection in order to conform to ulasfashions.com return and exchange policy. Once we recieve and inspect the merchandise we will refund you your money back.

***All returns and exchanges have to be in unworn, undamaged and in original packaging accompanied by the original packing slip.

 

Exchanges

Because our merchandise quantities are limited, we strongly recommend that you do not exchange items as it is likely that the item(s) you want will no longer be available. In order to get the item(s) you want as quickly as possible, simply place a new order and "Return" the unwanted item for a refund if it qualifies.

We are unable to honor previous sale prices or promotions when you place your new order.

 

Non-Returnable

Due to the intimate nature and hygienic standards of certain items, we regret that it is not possible for us to accept returns on:

Women: Panties, Babydolls, Bodysuits, Hosiery, Teddies, Swimwear, Brassieres, and Lingerie, Sleepwear.

Men: Underwear, Sportswear, Socks, Undergarments, Swimwear. Sleepwear


Clearance and Blow out Merchandise

All Clearance and Blow out items are sold AS IS and are not returnable or exchangeable.



International Shipping

Can be arranged by phone: +1 604 366 1664

Payment Methods & Sales Tax
Paypal via this website, or major credit cards by phone only +1 604 366 1664

For the international shipping the customer is responsible for all duties and applicable taxes.

 

Copyright © 2013 by UlasFashions. All Rights Reserved.

Proudly Canadian 

  • Facebook Classic
  • Pinterest App Icon
  • Twitter Classic
bottom of page